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Delivery Info

We offer same day delivery for certain fruit  baskets & cookie totes.  Please visit our Same Day Delivery page for a list of gifts available for same day delivery.  All other gifts will be delivered the next business day For multi basket orders,  convention orders, and custom baskets 
please contact a gift specialist for availability. 

 

 

 

 

 

 

 

 

 

 

Same Day Delivery

Info about Hand Deliveries

 Where Do You Deliver?
Responsibility for Failed Deliveries
Shipping My Gift

When Will My Gift Arrive?

Responsibility For Failed Shipments
Delivering Gift Baskets to Hospitals
Shipping Chocolates
Delivery to Apartment Complexes
Shipping Gift Baskets to Hospitals
Delivering Gift Baskets to Hotels

Weekend Delivery Service
Delivery to Buckley Air Force Base 

Same Day Deliveries
We offers same day delivery for certain gift baskets.  Please click this link for our same day delivery gifts.

We are based in Denver, CO therefore we can only offer same day delivery service to certain cities in the Denver Metro area. For same day delivery service we must receive your order by 10am MST, Mon-Fri.  If your order is received 10:01am MST and later it will be delivered the next business day.  

Delivery is available to the following cities:
Denver, Aurora, Arvada, Greenwood Village, Lakewood, Englewood, Highlands Ranch, Littleton, Commerce City, Glendale, Centennial, Westminster, Northglenn, Thornton, Lone Tree, Ken Karl, Golden, Parker, Boulder, Brighton, Castle Rock, Louisville, Broomfield, Lafayette.

Hand Deliveries
We work with a local courier that pick up baskets from our facility and deliver to the Denver Metro & Boulder areas Mon-Fri.  Same day service is available if your order is received by 10am MST.  

We cannot guarantee delivery by a certain time or for a specific time. 

The delivery charge covers one delivery attempt.  

Please check addresses and be sure to include suites or apartment numbers to avoid possible delays, or redelivery/rerouting charges. If no one is available to accept your gift, the gift will be left at the front door. When weather or other circumstances prohibit normal driving, we will redeliver the soonest possible time with no additional charges to the buyer.   

Weekend Delivery
We provide weekend delivery for certain holidays. if we service a particular holiday it will be noted in the cart. Otherwise, delivery is not available on the weekends. 


Hand Delivery to Hospitals

We do not ship gift baskets to hospitals.  Hand delivery is available to local hospitals within the Denver Metro area.  Before placing your order:  

  • Check the hospital for their delivery policies regarding receiving food and fruit items.

  • Check to make sure patient has a room number. (We will not process your order without a room number)

  • If patient is in ICU, check to make sure they can receive food items. (Some hospitals may allow food deliveries but not to ICU patients)

  • Patient is not checking out on the day of delivery. 

A Basket Wrap is not responsible for orders delivered to the hospital in the event the recipient has checked out  while the gift is in transit.  We can not call to get room numbers nor make sure the patient is still in the hospital on day of delivery. It is the buyer's responsible to ensure that the recipient will be at the location where the gift is being delivered. The buyer will be responsible for all fees incurred including redelivery or rerouting fees and a redesign or restocking fee.  If the buyer chooses to cancel the order while the gift is in transit, they will incur a 20% service charge in addition to shipping/delivery charges. 

Please be aware that certain hospitals only allow delivery people to leave gifts at the reception areas and not in the patient's room.  In this event, we cannot be responsible for orders not received due to circumstances beyond our control. We agree to be responsible to have the gift arrive at the hospital as requested, however we cannot guarantee that the hospital will deliver your gift to the recipient in a timely manner.  

We delivery to most hospitals within the Denver Metro Area including:
Centura Health Hospitals, Advista Adventist, Littleton Adventist, Porter Adventist, St. Anthony Central, The Children's Hospital, Cleo Wallace Center, Columbia Health Care Plaza, Medical center of Aurora, Presbyterian St. Luke's, Rose Medical  Center, Spaulding Rehabilitation Hospitals, Swedish Medical Center, Craig Hospital, Denver Health Medical Center, Fort Logan Mental Health Center, Lutheran Medical Center, National Jewish Medical and Research Center, North Colorado Medical Center, Precedent Health Center, Saint Joseph Hospital, Scci Hospital, Sunrise Mediplex Rehabilitation Hospital, University Hospital, Veteran's Administration Medical Center, West Pines at Lutheran Medical Center. Full addresses and telephone numbers are available for all hospitals listed above.


Delivery to Hotels

  • Please check the hotel for their delivery policies regarding gift baskets prior to placing your order.
     

  • Delivery to hotels must include: hotel's telephone, address, guest name, and if possible, check in date.  Please ensure recipient is not checking out on the day of delivery. 

  • Please be aware that hotels only allow delivery people to leave gifts at the reception area and not in the guest's room.  We cannot be responsible for orders not received due to circumstances beyond our control. We agree to be responsible to have the order arrive at the hotel as requested, however we cannot guarantee that the hotel will deliver your gift to the recipient in a timely manner.  We strongly recommend that you notify the hotel prior to the arrival of your gift.  

  • A Basket Wrap is not responsible for orders delivered to hotels in the event the recipient has checked out while the gift is in transit.  It is the buyer's responsible to ensure that the recipient will be at the location where the gift is being delivered. The buyer will be responsible for all fees incurred including redelivery or rerouting fees and a redesign or restocking fee.  If the buyer chooses to cancel the order while gift is in transit to the hotel, they will incur a 20% service charge in addition to shipping/delivery charges. 


Deliveries to Apartment Complexes

We strongly recommend that gifts for recipients who reside in apartments/condos are delivered to their jobs or a location where someone can sign for the gift.  

We will deliver to apartment/condos only under the following conditions:

  • There will be someone available to sign for the gift during the scheduled delivery time, 12-5pm MST, M-F.

  • The buyer/recipient  has made arrangements with the leasing office to accept the gift.  Name of contact at leasing office is strongly recommended.

Delivery fee covers one delivery attempt.  If a delivery attempt is made and no one is available to accept the gift, the gift will be returned to our facility and additional delivery charges will accrued for each delivery attempt.  Deliveries to apartment complexes must include an apartment number, and or a building number, and a daytime telephone number for the recipient. Failure to provide this information will cause a delay of up to one business day on your gift.   


Deliveries to Buckley Air Force Base

Due to security reasons, BAFB will not allow hand deliveries of gift baskets without the right to take apart and search the gift.  Although lots of items can withstand a search, gift baskets can not.   Since we take proud not only in the products we produce but the overall presentation, we have chosen not to deliver to Buckley Air Force Base nor are we able to schedule to meet recipients at the entrance gate.  

 

 Policy for Failed Deliveries

While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. We guarantee delivery only to the addresses we are given. A Basket Wrap is not responsible for shipping or delivery charges incurred by the courier (UPS, FedEx, Messenger Service) when (1) the customer provided an incorrect or outdated address, (2) the gift recipient is on vacation or unable/unwilling to accept the gift  or  (3) the gift has to be rerouted to another location.  There will be a $5.00 wrong address charge if the gift is rerouted and delivered the same day.  If the gift is returned to our facilities for, there will also be an additional delivery charge.  


 

Shipping 

A Basket Wrap can ship across the state or across the country.  Shipping is also available to Canada.  All gifts ship from the state of Colorado.  At this time, we do not ship to Puerto Rico, Hawaii, or Alaska.  In addition, we can not ship to PO, APO, or FPO  boxes.  

When will my gift arrive? 

To determine the time in transit, locate the state to where your gift is shipping and correspond the color to the legend provided. Do not count the day you placed your order, start with the next business day Do not count Saturdays & Sundays  or Holidays when calculating the number of days a parcel will spend in transit.  

Processing Time & No Shipping Dates

Please note that all orders including express orders requires 1 business day for processing before they can be shipped out. 

Non shipping days
Weekends
New Years
Memorial Day
Independence Day
Labor Day 
Thanksgiving
Christmas



Responsibility for Failed shipments

While we make every effort to ensure the accuracy of all information, we reserve the right to make corrections if an error does occur. Please check all addresses carefully. Courier services charge an additional $10.00 for the following occurrences: 

  • Forwarding a package while already in transit  

  • Making any corrections to the address

We guarantee delivery only to the addresses we are given.  Most couriers will attempt delivery up to 3 times before it is returned to our facilities.  If the gift is returned because of:

  • The customer provided an incorrect or outdated address

  • The gift recipient is on vacation or not home on repeated deliveries

  • The recipient refuses the gift

The customer will be charged  20% service charge as well as shipping and handling cost.  A Basket Wrap will resend the gift to a new address or recipient at the customer's request  if the customer agrees to pay additional shipping and handling charges.  When a package has shipped and returned to our facilities for any of the reasons listed above, shipping charges are nonrefundable.


Shipping To Hospitals
We do not ship gift baskets to hospitals. 


Chocolate Shipping Notice
Chocolate shipping restrictions are in effect from May-Sept.  We will substitute items that contain chocolates with either brownies or fudge.

 

 
     

A Basket Wrap 
All Rights Reserved
Prices and product availability subject to change without notice.